Manager, Beyond Insights

Manager, Beyond Insights (BI)

Responsible for leading the execution of high quality measurement plans, reporting frameworks, and insight delivery for pharmaceutical media clients. Optimizes monthly and quarterly reporting processes, standardizes KPI definitions, guides data visualization best practices, and ensures clients receive accurate, consistent, compelling insights. Maintains AI/NotebookLM environments, drives crossfunctional alignment, and collaborates with Client Services, Media, Strategy, and Data Engineering. Requires strong organizational leadership, excellent communication skills, rigorous QA standards, and the ability to translate complex data into concise, strategic recommendations.

Key Responsibilities

Measurement & KPI Direction

• Set the measurement direction for assigned clients, including KPI frameworks, reporting logic, and metric standardization.
• Maintain consistent definitions and logic across deliverables, ensuring alignment with agency and client expectations.
• Evaluate KPI shifts due to campaign changes, website updates, or tracking adjustments and guide the analytical response.

Optimize Monthly & Quarterly Reporting Frameworks

• Lead the structure, sequencing, and efficiency of recurring reporting cycles.
• Oversee the delivery of monthly and quarterly decks, dashboards, and insight summaries.
• Improve standard templates, processes, and workflows to ensure consistency and scalability.

Insight Development & Data Storytelling

• Craft and present clear, insightful narratives connecting performance with business objectives.
• Lead Tableau visualization strategies and ensure dashboards present clean, intuitive, decision ready insights.
• Oversee the accuracy, clarity, and completeness of all client facing insights.

AI Environment & Knowledge Management

• Maintain NotebookLM environments for the BI team, including prompt libraries, structured knowledge bases, and reusable frameworks.
• Ensure analysts use AI tools effectively for summarization, QA, and analysis acceleration.

Cross Functional Partnership

• Partner with Client Service leads to align on reporting expectations, timelines, and measurement needs.
• Collaborate with Media and Strategy teams to support optimization recommendations and campaign measurement.
• Work with Data Engineering to resolve data issues, adjust schemas, review specs, and maintain reporting continuity.

Contribution to Strategic Initiatives

• Support Key Media Business Question (KBQ) workshops by shaping analytical frameworks and insight approaches.
• Contribute to agency wide improvements in measurement accuracy, reporting logic, and knowledge systems.

Skills & Qualifications

Required

• 4-6+ years of experience in marketing analytics, digital media measurement, business intelligence, or related fields.
• Experience managing analysts or leading crossfunctional reporting pods.
• Strong knowledge of digital media KPIs, omnichannel measurement, and HCP/DTC media environments.
• Advanced experience with Tableau, including dashboard QA, visualization principles, and data storytelling.
• Strong understanding of KPI standardization, measurement logic, and reporting automation principles.
• Excellent attention to detail, especially in reviewing logic, metrics, and data integrity.
• Outstanding communication skills - verbal, written, and visual.
• Ability to collaborate across Media, Strategy, Account Service, and Data Engineering.
• Exceptional prioritization and project management skills.

Preferred

• Experience facilitating or contributing to measurement workshops or strategic planning sessions.
• Pharma or healthcare marketing experience.
• Hands on familiarity with Snowflake, SQL, Python, or comparable analytics tools.
• Experience maintaining AI/NotebookLM or knowledge management environments.
• Familiarity with ETL tools, structured data, and modern BI workflows.

Pay Range

$100,000-120,000

Benefits

• Comprehensive benefit program tailored to your region, including health, dental, and vision plans.
• Paid time off and holidays.
• Support for future savings (e.g., retirement plans).
• Mental wellness coaching and support.
• Access to more than 13,000 LinkedIn Learning courses.
• Free snacks in office locations to keep you running all day long.

Equal Opportunity Employment

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process, please let your recruiter know.