Maintenance Service Administrator

Maintenance Service Administrator - West Dublin Reed

West Dublin Reed is delighted to partner with a fantastic company for the recruitment of a Maintenance Service Administrator. You will be joining an extremely busy and friendly office and report directly to the Maintenance Service Manager.

Working Hours

8.30 am - 5.00 pm, finish at 4.00 pm on Friday.

Benefits

Contributory pension: 5% & 5%.

Key Skills

Multitasking is hugely important along with attention to detail and organization. Working on own initiative as well as part of a team. Enthusiastic professional and motivated by working in challenging & fast paced environment. Excellent computer skills. Fluent English.

Duties in the role

• Dealing proactively with two very busy inboxes & phones.
• Following up on customer inquiries, preparing quotes and proposals.
• Ability & desire to resolve customer queries.
• Supporting daily operational functions within the department.
• Managing calendars / appointments.
• Handling/file management.
• Answering phones.
• Updating Oscar (In House System) with information - addresses / contacts / access details.
• Liaising with the out of hours call centre.
• Issuing worksheets.
• Processing quotes.
• Processing planned repairs.
• Processing Site Hazards.
• Processing Insurance reports - incoming and outgoing.
• Processing Entrapments reports.
• Scheduling engineers to sites.
• Service Department support.
• Assisting Accounts Department.
• Managing clients Portals.
• Processing RAMS.
• Sending Invoices to clients.
• PO / Accounts Assist.
• Adhoc duties.