Maintenance Assistance

Posted 3 hours 24 minutes ago by Brook Street

Permanent
Full Time
Maintenance Jobs
South Glamorgan, United Kingdom
Job Description

Maintenance Assistant
Location: Field-based, South Wales & West Region
Hours: Full-time
Includes: Company van, tools & uniform provided

The Role

We're looking for a skilled Maintenance Assistant to deliver high-quality remedial and maintenance works across South Wales & West developments. You'll visit homes of all tenures - including open-market and Housing Association properties - to complete snagging, identify issues and carry out multi-trade repairs, ensuring every customer receives outstanding aftercare.

Key Responsibilities

  • Attend scheduled homeowner appointments Monday to Friday, with occasional flexibility for evenings or Saturdays (TOIL provided).

  • Carry out a range of multi-trade remedial works, including carpentry, basic plumbing, plaster patching, mastic, door adjustments and general finishing.

  • Diagnose faults and identify the most effective solutions on site.

  • Deliver first-class customer service, ensuring residents are informed, reassured, and satisfied with completed work.

  • Maintain detailed job records, notes, and photos via company systems, and communicate outcomes to the Customer Service team.

  • Follow all Health & Safety procedures and use appropriate PPE at all times.

What You'll Bring

  • Strong multi-trade background (carpentry/joinery essential).

  • Experience working in occupied homes, property maintenance, or customer-facing repair environments.

  • Solid understanding of NHBC and LABC warranty requirements.

  • Good working knowledge of general construction, Health & Safety, and environmental regulations.

  • Problem-solving ability, self-motivation, and excellent time management.

  • Professional, calm, and courteous communication style.

  • Full UK driving licence (essential).

What We Offer

  • Company van, tools, PPE, and uniform.

  • Competitive salary and discretionary annual bonus.

  • 26 days' holiday plus bank holidays (rising with service), with the option to buy additional days.

  • Pension scheme and life assurance.

  • Private medical insurance.

  • Sharesave scheme.

  • Comprehensive wellbeing support and Employee Assistance Programme.

  • PLEASE APPLY ASAP

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.