M365 Administrator

An Office 365 Administrator is required for our client based in Manchester. This is a hybrid position, with around one day per week on site. The role will require site visits around Manchester, therefore a driving licence/car would be preferential. Work may sometimes be required outside of standard business hours during system upgrades, migrations, or incident response.

The Office 365 Administrator will oversee all aspects of an organisation's Office 365 environment, ensuring seamless operation, security, and scalability. From supporting end-users and resolving technical issues to implementing new features and driving adoption, this role requires both hands-on technical abilities and a proactive, service-oriented approach.

Key Responsibilities

Office 365 Administration: Manage the Office 365 tenant, including Exchange Online, SharePoint Online, Teams, OneDrive for Business, and other related applications. Configure settings, create and manage user accounts, groups, and permissions, and ensure optimum system performance.

• User Support and Troubleshooting
• Security and Compliance
• System Upgrades and Feature Deployments
• Migration and Integration
• Monitoring and Reporting
• Documentation and Training

Required Skills and Qualifications

• Hands-on experience as an Office 365 administrator or in a similar IT systems administration role
• Expert knowledge of Office 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive for Business, and related security features
• Strong understanding of cloud computing concepts, networking fundamentals, and identity management (Azure AD)
• Experience with PowerShell Scripting for automation and advanced configuration tasks
• Proficiency in troubleshooting and resolving complex technical issues within Office 365
• Ability to plan and execute email and data migrations, tenant-to-tenant moves, and hybrid deployments
• Familiarity with security concepts, compliance standards (GDPR, ISO 27001), and best practices for protecting cloud data
• Professional certifications such as Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Security Administrator Associate, or equivalent are highly desirable

Example Duties

• Managing the creation, modification, and deletion of user mailboxes and accounts
• Configuring Teams and SharePoint permissions for secure collaboration
• Monitoring system health and implementing proactive measures to address potential issues
• Developing automated workflows using PowerShell and other tools
• Providing training to staff on new Office 365 features and best practices
• Ensuring compliance with internal and external policies regarding data retention and privacy
• Participating in disaster recovery planning and implementation
• Evaluating third-party applications for integration with Office 365

Benefits include;

• 35 days paid annual leave plus 8 bank holidays.
• Significant pension contribution.
• Retail discounts.
• Employee Assistance Program.
• Cycle to work scheme.