Luxury Spa Receptionist - Upsell & Guest Experience

Posted 2 days 20 hours ago by Dubai Holding

Permanent
Full Time
Administration Jobs
London, City Of Westminster, United Kingdom, NW1 4
Job Description

Jumeirah Carlton Tower in London seeks a Wellness Spa Receptionist to warmly greet guests, manage bookings, and promote spa services. You will handle billing, upsell treatments, and ensure a seamless guest journey.

The role demands a focus on guest satisfaction, service recovery, and maintaining a pristine spa environment. The ideal candidate will have a High School Diploma or equivalent, knowledge of guest services, and a related bachelor's degree in Hospitality or Business.