Luxury Reservations & Guest Experience Coordinator

Posted 17 days ago by The Pembroke Club

Permanent
Full Time
Other
London, City Of Westminster, United Kingdom, NW1 4
Job Description

The Pembroke Club is seeking an accomplished Reservations Coordinator to enhance its operations and provide exceptional experiences for members. This role requires a polished individual with a proactive service approach, strong communication skills, and experience in luxury environments.

Responsibilities include managing restaurant reservations, maintaining member records, and ensuring seamless guest interactions. The ideal candidate will thrive in a fast-paced setting, proficient in reservation and CRM systems, and have at least 1-2 years' experience in hospitality.

We offer competitive salaries, industry-leading learning opportunities, and a strong pension scheme.