Luxury Hotel Duty Manager - Lead Service Excellence

Montcalm East, Shoreditch London is seeking a Duty Manager to oversee daily hotel operations and maintain service excellence. This role requires strong supervisory skills and knowledge of luxury hotel standards. Responsibilities include managing guest services during shifts, handling complaints, and supporting all departments to ensure seamless guest experiences. Candidates should have previous supervisory experience in hotels and fluency in English. The position offers competitive salary and great employee benefits, including generous leave and wellness programs.