Luxury Guest Services Coordinator - Upsell Savvy 5

Chewton Glen in New Milton, England, seeks a Guest Services Coordinator to provide 5 service before arrival and during the stay, maximising revenue opportunities where possible.

You will manage reservations for rooms, dining, spa and events, maintain system knowledge, perform 7-day pre-arrival calls, and upsell facilities. Based in the lobby on busy days and collaborate with Central Reservations.

Experience in 5 service and strong communication are essential for success.