Luxury Guest Services & VIP Experience Lead

The Langham, London is recruiting a Guest Services Manager to lead the Guest Services team, delivering 5 luxury service in the heart of London. You will ensure VIP experiences, manage guest relations, and collaborate with other departments to uphold the hotel's prestigious standards.

Ideal candidates will have prior Guest Services experience, fluent English, strong communication skills, and a pro-active leadership style aligned with Langham's commitment to excellence and guest satisfaction.