Luxury Guest Relations Lead

The Lanesborough in London invites applications for a Guest Relations Manager to enhance guest experiences within our Front Office team. You will uphold the hotel's reputation for exceptional service, building lasting relationships with VIP guests and corporate clients.

The ideal candidate has previous 5 luxury experience, excellent communication, and the ability to manage guest inquiries and issues with discretion. A flexible, 24-hour roster is required to meet our high standards.