Luxury Front Desk Concierge Guest Experience Lead

Posted 17 days 3 hours ago by Savills Company

Permanent
Full Time
Other
London, United Kingdom
Job Description

Savills is seeking a proactive Front of House professional to guide the onsite guest journey across two London sites. You will manage lobby presentation, concierge services, and VIP visits, delivering a tailored, five-star experience with a warm, professional demeanor.

Reporting to the Front of House Manager, you will train cover staff, coordinate events, and foster a collaborative atmosphere with tenants and contractors to maintain exceptional service levels.