Luxury Front Desk & Member Experience Manager

Third Space The Whiteley in London is seeking a Reception Manager to lead the Front of House and Recovery Spa team. You will recruit, onboard and develop staff while driving a personalised member experience and high service standards in a luxury environment.

As a key role reporting to Operations, you will model exemplary customer service, manage member interactions, and ensure smooth day-to-day operations. The position focuses on excellence in guest satisfaction and team development.