Luggage Porter

Duties and responsibilities related to Luggage Porter role

• Warmly welcome guests upon arrival, providing a friendly and professional first impression.
• Transport guests' luggage from arrival points (e.g., car, taxi) to the front desk and subsequently to their rooms, and assist with luggage during check-out and departure.
• Escort guests to their rooms, providing information about room features, hotel amenities, and services as appropriate.
• Safely store and retrieve luggage, ensuring proper tagging and documentation for easy identification.
• Communicate effectively with the Front Office team and other departments to ensure a seamless check-in and check-out experience.

About you

Previous experience in a similar role within the premium hospitality segment is preferred. Exceptional customer service and interpersonal skills, with attentiveness, professionalism, and the ability to handle multiple tasks efficiently while maintaining a positive guest experience.

Benefits you can enjoy as a Luggage Porter

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free Meals on duty in our colleague restaurant
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

Next Steps: Apply today for this Luggage Porter role and start your journey with Hyatt Hotels!