LTO Partner - Medical Information

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position# LTO Partner - Medical Information Location: Welwyn Garden City (Hybrid) The Mission: Better outcomes for more patients, faster. About Roche UK We've been supporting patients in the UK for over 100 years, but we aren't standing still. We are transforming into an open, dynamic, and agile business. We work with less hierarchy and more coaching. We don't wait for permission; we take personal accountability and trust each other to do what is right for the patient.At Roche, you aren't just a job title. You are a member of a Chapter-a center of excellence where you own your development, play to your strengths, and contribute your expertise to cross-functional squads. The Opportunity As an LTO (License to Operate) Partner in Medical Information , you are the guardian of high standards. You ensure that healthcare professionals and patients receive tailored, transparent, and scientifically accurate information at the point of need.You will act as a critical link, translating global requirements into customer-centric solutions that comply with all applicable laws and industry codes (ABPI, MHRA, PIPA). Your Impact: Scientific Excellence: Respond to complex medical enquiries from HCPs and patients, sourcing accurate data from literature and internal systems and networks. Agile Collaboration: Work within self-managed, multi-skilled teams to deliver "Foundational" work while ruthlessly prioritizing activities that add the most value to our North Star. Systems Thinking: Use your leadership to influence processes, ensuring compliance with GVP (Good Pharmacovigilance Practices) and maintaining a gold-standard service. VACC Leadership: Increasingly demonstrate the roles of Visionary, Architect, Catalyst, and Coach to support your colleagues and the wider organization. Who You Are You are a courageously authentic thinker. You don't just have the technical "know-how"-you have the "growth mindset" to thrive in a decentralized, empowered environment. The Essentials: Educational Foundation: A degree in Life Sciences, Pharmacology, or Pharmacy is required. Industry Expertise: Previous experience in Medical Information, Pharmacy, or the Pharmaceutical industry. Technical Rigor: Proven ability to source, summarize, and communicate complex medical data with keen attention to detail. Digital Fluency: Experience with call-desk and client management systems; ability to navigate and optimize digital automated channels while understanding governance guardrails. Compliance Mindset: A proactive approach to legal and ethical boundaries, with an in-depth understanding of industry codes and regulations. The "Extra Mile" (Senior/Lead Indicators): Expertise in solving complex MI issues that impact the wider business. Experience in mentoring and coaching others to create high-performing, agile teams. A "Systems Thinking" approach to managing quality and customer centricity. 20% Time: We aim for everyone to spend 20% of their time on personal development. Hierarchy-Lite: We focus on individual empowerment and accelerated decision-making. Authenticity: A culture where you can bring your whole self to work and develop your career based on your passion. Who we areA healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.Let's build a healthier future, together.The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Roche Products Ltd. At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants' requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work.