Lounge Team Lead: Guest Experience & Operations

Aspire Lounges at Birmingham Airport is seeking a Lounge Team Leader to guide and inspire a front-line hospitality team. You will ensure guests receive a warm welcome and a premium experience, while coaching colleagues to uphold standards every day.

As a Level 4 Leader, you will oversee service quality, health and safety, and efficient staffing across shifts, including early mornings and late evenings. Previous hospitality supervisory experience is essential for this exciting opportunity.