Lodge Receptionist/Porter (Nights)

Posted 2 hours 12 minutes ago by St Edmund Hall

Permanent
Full Time
Administration Jobs
Oxfordshire, Oxford, United Kingdom, OX1 1
Job Description

This is an excellent opportunity for a customer focused individual to join our front of house Lodge team who provide a variety of support to the College 24 hours a day, seven days a week throughout the year.

Together with the Lodge Manager and Deputy Lodge Manager, the team are responsible for providing an effective and efficient reception, postal, first aid and security service and ensure all visitors, students and members of staff are assisted in a timely and friendly manner. The responsibilities of the Lodge team are varied so it is essential the appointee is able to remain calm under pressure whilst prioritising competing demands. Our team provides a compassionate, sensitive and warm environment with a clear culture of helpfulness and support for all members of the College, particularly our students.

The successful candidate will be expected to bring excellent interpersonal and communication skills, have a good level of IT and experience of working in a customer services role.

Our College is located in Queen's Lane in beautiful surroundings just off the High Street in Oxford with its historic charm. Buses, cafes and shops are only a short distance away and the train station is approximately a 20 minute walk. This all helps to create an excellent environment in which to work.

  • Generous holiday entitlement plus additional Christmas/New Year days off.
  • Subsidised bus pass, rail and cycle schemes.
  • Staff room with tea/coffee, fridge, and microwave.
  • Access to employee assistance programme, free annual flu vaccination.
  • Discounts in University shops, access to libraries, Botanical Gardens, gym/pool, and more.

The post is eligible for membership of the Oxford Staff Pension Scheme (OSPS) providing retirement, sickness, and life assurance benefits.

The Equal Opportunities policy of the College requires that all staff are offered equal opportunities within employment. Entry into employment will be determined only by personal merit and the application of criteria related to the post. Subject to statutory provisions, no applicant will be treated less favourably than another because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.