Live Events Customer Success Lead (POS & Payments)

Prism Digital is seeking a Customer Success Manager to own each client account end to end within its POS & Payments division for festivals, arenas and live events. The role requires hands-on go-lives at sites, travel to venues and occasional evenings/weekends around events.

You will act as the single point of contact, coordinating with CRM, payments and operations teams to ensure successful deployments and ongoing client success across multiple countries and complex vendor setups.