Live Events: Customer Experience Coordinator

A leading event management company in Liverpool is seeking a Customer Service Coordinator to enhance customer experiences across various live events. This role involves managing enquiries, resolving issues with professionalism, and supporting the Customer Services Manager. The ideal candidate should have experience in customer service, especially in live events, exceptional communication skills, and proficiency in CRM systems like Zendesk. This is a full-time position with occasional evening and weekend work during events.