Level 4 Network Engineer Apprentice
Posted 9 days 14 hours ago by Getting In Limited
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Level 4 Network Engineer Apprentice , Apply From: 01/05/2025 Learning Provider Delivered by BALTIC TRAINING SERVICES LIMITED Employer EXA NETWORKS LTD Vacancy Description
- Proactively monitor and investigate network issues using internal tools
- Act as a first/second line escalation point for customer and internal technical queries
- Perform diagnostics and resolve connectivity, hardware, and software issues
- Assist with network configurations and project-related tasks, including the setup of routers, firewalls, and VPNs
- Escalate unresolved or complex issues to senior team members or relevant departments
- Document standard operating procedures, network diagrams, and troubleshooting guides
- Generate and deliver internal and external training materials.
- Maintain and update internal systems, including ticketing and monitoring platforms
- Support adherence to industry regulatory standards and company policies
- Occasionally travel to customer sites or business points of presence within the UK
As a Network Engineer apprentice, you will work with hardware and software to set up networks and ensure systems operate effectively, anticipating and troubleshooting issues.
You will be responsible for supporting the design, implementation, and maintenance of computer networks, evaluating the efficiency of current networks, and designing and implementing network solutions.
Your role will vary across organisations - you can be customer-facing, or work on internal projects. As a Network Engineer apprentice, you can specialise in many different areas, such as infrastructure installation, customer support, Cloud networks, or network security.
Learning Provider BALTIC TRAINING SERVICES LIMITED Skills RequiredCommunication skillsIT skillsOrganisation skillsProblem solving skillsAnalytical skills
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