Lettings Senior Property Manager

Lettings Senior Property Manager - Cheltenham - up to £32,500 plus commission and bonus

My client is an award winning, independent Lettings and Estate Agency who have built up an impressive reputation in the Gloucestershire area. An opportunity has arisen for a Senior Property Manager to join their team in Cheltenham where you will play a key role in driving performance, maintaining compliance, and delivering outstanding service across your portfolio.

You will be responsible for:

• Managing productivity, efficiency, and client retention
• Overseeing compliance, projects, and implementing new processes
• Identifying and maximising business opportunities
• Delivering exceptional customer service across your portfolio
• Acting as a role model for communication within the branch and wider business
• Contributing to team discussions and company growth strategies
• Taking ownership of your personal development and progression

Responsibilities & Standards

• Attend and actively contribute to company and departmental meetings
• Uphold company standards, processes, and procedures at all times
• Maintain high standards of professionalism, appearance, and behaviour
• Achieve and exceed personal and company targets
• Engage fully in training and development opportunities
• Take full accountability for your managed portfolio
• Deliver add-on service KPIs
• Ensure all compliance and legal requirements are met
• Consistently deliver high-quality service and company standards

Main Duties to include:

• Managing a portfolio of properties
• Communicate with Landlords / Tenants / Contractors regarding property maintenance works, required actions to be undertaken resolving accordingly
• Arranging and carrying out property inspections and reporting back to Landlords with feedback
• Ensure all legal compliances are up to date
• Liaise with tenant and landlord following the end of tenancy
• Resolving Landlord and Tenant enquiries

Essential Skills Required:

• Lettings Property Management experience is ESSENTIAL
• Great Customer Service skills
• Organisation skills
• Problem Solving skills
• Articulate
• IT literate
• Driving licence and car

Benefits:

• 30 days annual leave, including bank holidays, with additional days earned for years of service.
• Your Birthday off
• An additional day of annual leave for length of service, one day per year served
• Longevity of service rewards/Bonus
• Corporate team building day
• Mortgage brokerage service paid for
• Mental Health Support
• Additional gifted annual leave during the month of your wedding
• Enhanced Parental Leave
• Work mobile phones & Laptop
• Competitive salary with uncapped commission and bonus structure.
• Ongoing professional development with regular company training.
• Use of pool car
• Industry qualifications and membership fees paid for
• Clear progression paths for career development
• Cycle to work scheme
• Pension
• Company events.

This is a unique opportunity for a driven individual to make an impact in a dynamic, high-performing team. If you're ready to accelerate your career and be part of a fast-growing agency, apply today!

Monday-Friday 8.30 - 17.30