Lettings & Tenancy Coordinator

A residential property business is seeking an organised and customer-focused Lettings & Tenancy Coordinator to join its Bushey office. This role would suit someone who enjoys administration, coordinating processes and supporting landlords and tenants throughout the tenancy journey.

Location: Bushey, WD19 4EA

Salary: £28,000 per annum

Position: Permanent - Full Time

Reference: WR91755

What's in it for you (Benefits)

• Competitive salary and benefits package
• Full training and ongoing support
• Varied role combining administration and property-related duties
• Friendly and supportive team environment
• Opportunity to develop a career within the property industry

The Company

• Established residential property business serving the local area
• Provides lettings, property management and residential property services
• Committed to delivering high standards of customer service to landlords and tenants

Key Responsibilities

• Manage tenancy administration from offer agreed through to move-in, including referencing and tenancy documentation
• Liaise with landlords, tenants, contractors and internal departments to ensure all parties are kept informed throughout the process
• Arrange and monitor pre-tenancy repairs, maintenance works, inventories and compliance requirements
• Maintain accurate records across lettings and property management systems, ensuring all documentation is up to date
• Support tenants through the move-in process and respond to enquiries in a professional and timely manner
• Conduct property visits when required, including inspections, meter readings, key management and contractor access arrangements

Skills & Experience

• Strong organisational skills and attention to detail
• Good communication and customer service skills
• Comfortable following established processes and procedures
• Ability to manage a varied workload and prioritise tasks effectively
• Positive and professional approach to work
• Competent IT and administrative skills
• Ability to work well as part of a team and support colleagues when required