Lettings Administrator

Job Title: LETTINGS ADMINISTRATOR - Residential Lettings

Location: Kingston upon Thames, KT2

Salary: £30,000 per annum

Position: Permanent, Full-Time

Reference: WR87885

An excellent role for a skilled Lettings Administrator to contribute to a busy independent Estate Agency in Kingston upon Thames, providing vital administrative support across all aspects of the lettings process.

We are seeking a proactive and organised Lettings Administrator to join a thriving independent Estate Agency in Kingston upon Thames. The ideal candidate will bring experience, energy, and a passion for delivering outstanding service within the residential lettings sector.

This role is central to the day-to-day success of the lettings department, ensuring that administrative tasks are handled efficiently and professionally.

What You'll Be Doing (Key Responsibilities)

• Managing all aspects of the lettings administration process
• Booking viewings and preparing tenancy documentation
• Supporting negotiators with daily administrative duties
• Coordinating move-ins and ensuring all compliance requirements are met
• Maintaining accurate records and database updates
• Liaising with landlords, tenants, and contractors
• Handling telephone and email enquiries promptly and professionally
• Working collaboratively with the lettings and property management teams

What We're Looking For (Skills & Experience)

• Previous experience in residential lettings administration
• Strong understanding of lettings procedures and compliance
• Excellent organisational and time management skills
• Confident communication and interpersonal abilities
• Professional telephone manner and written communication skills
• Ability to prioritise workload and meet tight deadlinesA proactive, positive approach to problem-solving
• Team player with the ability to work independently when required

What's In It For You?

• Competitive salary and bonus potential
• Monday to Friday working week
• Supportive, friendly team environment
• Opportunities for training and professional growth
• Varied role within a respected independent agency