Leisure Experience Manager
Posted 17 hours 20 minutes ago by Butlin's
Permanent
Not Specified
Other
Somerset, Minehead, United Kingdom, TA245
Job Description
Description
To support the Entertainment and Leisure Senior Manager in the overall success and consistent running of the leisure operation and delivery.
The Leisure Experience Manager will be a key position to support and drive revenue and marketing for all leisure retail areas within the Leisure and Sports department. They will need to have a keen eye for brand experience and fostering new ideas to reach internal targets.
You will oversee the leadership and development of the Leisure Leaders and their teams, including Fairground, Splash, and Sports.
Key Responsibilities
Co-ordinate and support the Leisure Leaders to ensure all elements of our leisure experiences are delivered as directed, maintaining consistency of delivery and experience.
Supporting the leaders in their use of the SAM business tool.
Consistently evaluate the quality of the delivery of all leisure experiences.
Ensure that all activity environments and general leisure areas are maintained effectively and are kept safe, clean, and presentable at all times.
Exceed customer expectations by ensuring all leisure activities and events are executed to the highest possible standard.
Work with the Entertainment and Leisure Senior Manager, the Ents and Leisure Co-ordinator, Entertainment Experience Manager and Technical Manager on the overall schedule for each break.
Drive new ideas and initiatives to support revenue growth in leisure retail spaces, ensuring brand alignment and guest engagement. Support and develop the Fairground Manager, Splash Manager and Sports Manager, empowering them to lead their teams effectively.
About You
We are looking for a passionate leader with exceptional knowledge and solid experience of managing a team, with the ability to work to deadlines. High-spirited and fun-loving, you'll be a multi-tasker with excellent communication skills and a genuine enthusiasm for delivering memorable guest experiences.
You should be:
Passionate about developing innovative concepts that elevate the leisure experience and drive guest engagement.
Strongly business minded, with a focus on revenue growth, performance, and achieving commercial targets.
Experienced within the leisure, entertainments, or hospitality industries.
A problem-solver who is a committed team player and able to work on your own initiative when necessary.
An excellent communicator, confident in engaging with teams at all levels.
Curious, with the courage to challenge the status quo and foster continuous improvement.
About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you.
There has never been a more exciting time to join Butlin's!
To support the Entertainment and Leisure Senior Manager in the overall success and consistent running of the leisure operation and delivery.
The Leisure Experience Manager will be a key position to support and drive revenue and marketing for all leisure retail areas within the Leisure and Sports department. They will need to have a keen eye for brand experience and fostering new ideas to reach internal targets.
You will oversee the leadership and development of the Leisure Leaders and their teams, including Fairground, Splash, and Sports.
Key Responsibilities
Co-ordinate and support the Leisure Leaders to ensure all elements of our leisure experiences are delivered as directed, maintaining consistency of delivery and experience.
Supporting the leaders in their use of the SAM business tool.
Consistently evaluate the quality of the delivery of all leisure experiences.
Ensure that all activity environments and general leisure areas are maintained effectively and are kept safe, clean, and presentable at all times.
Exceed customer expectations by ensuring all leisure activities and events are executed to the highest possible standard.
Work with the Entertainment and Leisure Senior Manager, the Ents and Leisure Co-ordinator, Entertainment Experience Manager and Technical Manager on the overall schedule for each break.
Drive new ideas and initiatives to support revenue growth in leisure retail spaces, ensuring brand alignment and guest engagement. Support and develop the Fairground Manager, Splash Manager and Sports Manager, empowering them to lead their teams effectively.
About You
We are looking for a passionate leader with exceptional knowledge and solid experience of managing a team, with the ability to work to deadlines. High-spirited and fun-loving, you'll be a multi-tasker with excellent communication skills and a genuine enthusiasm for delivering memorable guest experiences.
You should be:
Passionate about developing innovative concepts that elevate the leisure experience and drive guest engagement.
Strongly business minded, with a focus on revenue growth, performance, and achieving commercial targets.
Experienced within the leisure, entertainments, or hospitality industries.
A problem-solver who is a committed team player and able to work on your own initiative when necessary.
An excellent communicator, confident in engaging with teams at all levels.
Curious, with the courage to challenge the status quo and foster continuous improvement.
About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you.
There has never been a more exciting time to join Butlin's!