Leisure Assistant & Personal Trainer

Leisure Assistant & Personal Trainer - Eastwood Hall, Nottingham Full Time / Permanent

£12.6 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

About the role

As a Leisure Club Team Member, you will support the Leisure Club Manager to ensure smooth day to day operations, maintain high standards of cleanliness and safety, and deliver exceptional service that keeps our community coming back.

Responsibilities

• Assist with the smooth running of the club and day to day departmental duties.
• Maintain impeccable cleanliness standards throughout the club to ensure a welcoming environment for all members and guests.
• Uphold all Health & Safety policies, ensuring the safety of both members and staff.
• Identify and maximise sales opportunities wherever possible.
• Deliver outstanding customer service and create positive experiences for every member and guest.
• Conduct gym inductions for new and existing members (where qualified) and support them in achieving their fitness goals.
• Attend departmental meetings and training sessions as required to stay up-to-date and improve skills.
• Present yourself in a smart, professional manner consistent with our quality standards.
• Comply with all health and safety legislation, including:
  • Accident reporting procedures
  • Maintenance fault reporting procedures
  • Fire safety policies relevant to your department
• Understand how Eastwood Hall's health and safety policies relate to your role and the wider venue operations.
• Be a collaborative and supportive team member, promoting the positive image of Eastwood Hall and the wider company.
• Follow reasonable requests from management and the Head of Department.
• Conduct member fitness assessments and design tailored training programs.
• Deliver personal training sessions, run group classes, and motivate members to achieve their fitness goals.

Qualifications & Requirements

• Level 2 Fitness Instructor and Level 3 Personal Trainer certifications (in house qualifications also available).
• High level of fitness and a passion for health and wellbeing.
• Excellent communication and customer service skills.
• Competent in IT and booking systems.
• Previous experience in a fitness or leisure environment is advantageous but not essential.
• Strong team player and confident working independently.
• Friendly, approachable, and professional at all times.
• Proactive, flexible, and motivated.
• Excellent communication skills and ability to use initiative.

What we offer

• Competitive salary with bonus and full company benefits
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days? additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave
• Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
• Development opportunities: Professional subscriptions, ongoing training and structured career pathways
• Meals on duty included

Why Join Us?

Levy UK & Ireland is part of Compass Group, the world's largest catering company. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.