Legal Tech Product Support Analyst - Troubleshooting

Opus 2 is seeking a Product Support Analyst in Greater London to provide technical support for their legal technology products. The successful candidate will manage support tickets, troubleshoot issues, and contribute to product testing and documentation. Ideal applicants should possess at least 1 year of experience in IT helpdesk or product support, with strong troubleshooting skills. Benefits include health insurance, 26 days annual leave, a contributory pension plan, and various employee wellbeing programs.