Legal Support Services Roving Administrator

Location

Main base can be Shrewsbury, Telford, Ludlow, Hereford or Oswestry. Additional offices include Conwy and Bromyard.

Overview

We are currently looking to recruit a roving administrator in our Legal Support Services Department. The team supports wider legal services through reception and hospitality, call handling and ongoing administration. The role requires recognizing and translating client and staff needs into responsive service.

Key Responsibilities

• Provide support across legal support services functions, including legal administration, client services, and telephony.
• Perform reception and front of house duties as required.
• Manage incoming telephone calls and support teams with a range of administrative tasks.
• Work confidently and independently, ensuring clients and colleagues receive efficient and professional service.
• Provide coverage across offices, including Conwy and Bromyard, on short notice for annual leave, sickness, training, and other absences.

Requirements

• A full driving licence is essential.
• Ability to work confidently and independently, especially when covering within an office.
• Flexibility to attend multiple offices on short notice.