Legal Helpline Advisor - Fast-paced Client Support

Stephensons is seeking a Helpline Advisor in the Wigan area. You will be the first point of contact for clients seeking legal assistance, handling enquiries by phone and email, and providing general advice and signposting across various legal matters.

The role focuses on delivering a high standard of customer service, managing a high volume of enquiries, and maintaining accurate records in our case management system.