Legal Assistant

Posted 3 days 10 hours ago by RH Recruiting Limited

Permanent
Full Time
Other
Lincolnshire, Barton-upon-humber, United Kingdom, DN185
Job Description

Salary/Rate: £27,716 per year + quarterly bonuses.

We have an excellent opportunity to join our Barton-upon-Humber client as a Legal Assistant within a call centre supporting the team on legal claims.

Legal Assistant

£27,716 + £750 quarterly bonus. Monday to Friday 8:55am to 5:30pm (40hrs per week). Permanent.

Responsibilities
  • Owning claims brought by third parties
  • Collecting and preparing evidence with supporting documents
  • Providing thorough and accurate reports to enable claim reviews with management
  • Reach appropriate resolutions to claims, ensuring fair treatment to customers at all times
  • Work to deadlines set by third parties
  • Work within timelines provided by the ICO to produce Subject Access Requests
  • Implement track changes to effectively reduce common issues
Benefits
  • Access to health & discount platform after 1 year of service
  • Individual training
  • EE discount
  • Staff Discount (after 1 year service)
  • Free onsite gym (available 24/7)
  • Free onsite parking
  • Complimentary refreshments throughout the day
  • Two subsidised canteens
  • Fantastic progression opportunities with real success stories
  • Customer Service Employee of the Month awards
Qualifications
  • Previous complaint handling experience is essential
  • Ability to observe minute details and produce detailed reports
  • Strong analytical skills, both written and verbal
  • Ability to effectively organise and prioritise your own workload
  • Must be able to work to strict deadlines
  • IT Literate
  • GCSE Level C or above in Maths & English