Learning Coach Program Manager

The Education Product Marketing team is looking for an experienced program manager to drive the delivery of the Learning Coach programme in Germany, Italy, and France. We're seeking someone who believes in the positive impact that our clients' products can have on teaching and learning.

You will be part of a highly cross-functional team responsible for delivering a cohesive worldwide technology integration coaching program. You'll work under tight deadlines with minimal supervision in a fast-paced, dynamic environment where quality, creativity, and accountability are expected.

As a member of the Education Product Marketing Team, you will:

1. Manage the rollout of the Learning Coach programme in Germany, Italy, and France, coordinating across the US ALC team, Product Marketing, Sales, and Professional Learning teams.
2. Manage enrolment, experience, and support for Learning Coach candidates, coordinating across various tools and systems.
3. Coordinate a team of Professional Learning Specialists to support the delivery of synchronous learning components of the program.
4. Collaborate with content teams to ensure the success of the ALC learning objectives through engaging synchronous and asynchronous learning.
5. Ensure quality assurance of the program along with legal and ethics compliance of all Learning Coaches.
6. Drive action, problem-solve, and continually improve existing processes to enable effective delivery.

Key Qualifications

• Fluent in German
• Italian and/or French proficiency is desirable
• 4+ years of managing complex projects
• Strong project management, organizational, and creative thinking skills, with the ability to juggle multiple projects and meet deadlines
• Effective communication across the organization
• Experience collaborating cross-functionally with diverse partners to ensure alignment and consistent messaging
• Excellent writing and editing skills, with fluency in drafting customer-facing communications
• Proficiency with word processing and presentation software, including Numbers/Excel, Pages, and Keynote
• Ability to analyze data points to ensure quality and inform timely decisions
• Exceptional decision-making, tenacity, and attention to detail

Education & Experience

• Bachelor's degree or equivalent experience required
• Experience with technology in an education context is desirable

Our client is a multinational technology company offering popular consumer electronics, media and entertainment services, software, cloud services, fitness accessories, and payment solutions.

Aquent is dedicated to promoting inclusivity and is proudly an equal opportunity employer. We encourage applications from underrepresented groups and support applicants with disabilities, providing reasonable accommodations during the employment process.