Senior Learning & Development Coordinator

Job Location: Tralee Shared Services Office Description

The Learning & Development Coordinator supports the effective planning, coordination, administration and evaluation of professional and operational training across TLI Group. The role works with managers, employees, subject-matter experts and external providers to schedule and deliver learning activities, maintain accurate training and certification records, administer the Learning Management System (LMS), monitor mandatory and role-specific requirements, and help ensure employees have the knowledge, skills and qualifications needed to work safely, perform effectively and develop their careers.

Package:
Competitive rates of pay.
23 Days annual leave.
Sick pay after completion of probation.
Take part in our "Career Pathway Programme", where there is an emphasis on training & career development.
Opportunity to progress your career within a growing company.
Voluntary Pension available on completion of probation.
Employee membership for our LAYA EAP Programme - 24/7 Mental Wellbeing Support & Employee Assistance Programme.
Health Insurance Discount.
Death In Service Payment.
Standard industry training provided.

Key Responsibilities

• Coordinate professional and operational training from request through completion, including schedules, venues, facilitators, participant communications, materials, attendance and follow-up actions.
• Maintain the annual training calendar and support delivery of mandatory, compliance, safety, technical, on boarding, professional development, CPD and leadership programmes.
• Work with operational managers, functional leaders and subject-matter experts to confirm role-based training needs, priorities, learner groups and suitable delivery methods.
• Administer the LMS and related systems, including course set-up, enrollments, completions, learning content, assessments, reports and user support.
• Maintain complete and accurate employee training records, including attendance, qualifications, certifications, expiry dates, renewals, CPD history and role-specific requirements.
• Monitor mandatory and operational training compliance, identify gaps or upcoming expires, and provide timely reports and reminders to employees and managers.
• Coordinate external training providers, quotations, purchase processes and course logistics, and monitor quality, service, learner feedback and value for money.
• Support the preparation and continuous improvement of learning materials, guides, communications and blended learning resources.

Qualifications & Skills

Qualifications
• Relevant third-level qualification or equivalent practical experience in learning and development, training administration, human resources, education, business or a related discipline.

Knowledge
• Understanding of training coordination, the learning cycle, adult learning principles and blended delivery approaches.
• Knowledge of learning administration, mandatory and role-based training, evaluation methods and record-keeping requirements.
• Awareness of data protection, confidentiality, inclusive learning practices and the importance of accurate compliance records.

Skills
• Experience coordinating multiple training programmes, courses or events and managing competing priorities.
• Strong organisational, scheduling, administration and attention-to-detail skills.
• Clear written and verbal communication skills and the ability to work effectively with employees, managers, trainers and suppliers.
• Experience using an LMS or training database and producing accurate reports; proficiency in Microsoft 365 applications.
• Ability to track certifications and expires, analyse learning data, resolve coordination issues and elevate risks appropriately.

Attitudes
• Customer-focused, collaborative and committed to high-quality service.
• Proactive, dependable and comfortable taking ownership through to completion.
• Adaptable, discreet, safety-conscious and committed to continuous learning and improvement.