Lean & AI-Driven CX Improvement Lead

Culligan UK Limited is seeking an experienced Lean Manager to lead continuous improvement across the business, driving customer experience transformations and operational excellence. The role sits at the heart of the Customer Experience transformation agenda, partnering with Customer Experience, Sales, Operations, Key Accounts and Finance to remove waste and embed lasting improvements.

You will combine Lean methodologies with process optimisation and AI-enabled solutions to deliver measurable