Lead Workforce Planner, EU & UK

Overview

• Build and ship the EU workforce planning playbook, used to stand up rota operations for new clinic openings without rebuilding the process each time.
• Hire and onboard the first Workforce Coordinator(s) into the function, embedding coaching and quality standards from day one.
• Deploy AI-assisted scheduling and automation workflows across EU & UK markets that measurably cut manual admin (Tech-Enabled, Human-Centred).
• Establish a weekly staffing KPI report trusted by HR, Operations, and Medical leadership to drive proactive coverage decisions.
• Bring EU & UK compliance, Working Time Regulations, National Minimum Wage, holiday entitlement, into scheduling standards with zero material compliance findings.

Requirements

• Workforce planning, scheduling, or clinic operations within a multi-site healthcare or shift-based environment experience.
• Demonstrated experience building or scaling scheduling operations with processes that hold as the business grows.
• Strong Excel, pivots, lookups, conditional formatting, plus familiarity with data tools such as Tableau or SQL.
• Hands-on configuration and administration experience with a WFMS such as Quinyx, Deputy, UKG, or Kronos.
• Working knowledge of EU & UK employment law and compliance, Working Time Regulations, National Minimum Wage, holiday entitlement.
• Comfortable managing multiple priorities and stakeholders across time zones.

ATS Optimization Keywords

Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility.

Hard Skills

• Workforce Planning
• Scheduling
• Excel
• Data Analysis
• WFMS Configuration

Soft Skills

• Stakeholder Management
• Prioritization