Lead Worker

Reference 163508

Lead Worker - Young People Services

Birmingham

£20982.00 per annum

30 hours per week

Fixed Term for 9 months Maternity cover

1st June 2026

About the role

To provide person centered support to customers, reporting any safeguarding concerns in line with policy and procedure. To support customers with life skills and empower them to make a positive contribution to society and become self sufficient; this includes recording case studies that reflect achievements of outcomes.

What you'll be doing

• Providing a flexible, responsive service which operates in a timely and person centred manner
• Signposting customers to relevant sources of information, support, guidance and advice
• Effectively working in partnership with external agencies for the benefit of customers
• Completing and following clear risk assessments, and adhering to the organisations Health and Safety Policy
• Completing and maintaining accurate records in line with the requirements (including detailed support plans, risk assessments and regular checks).
• Ensuring all service delivery is non-judgemental and is delivered in line with equality and diversity requirements.
• Accurately record and capture client risk information and contribute to the formation of risk management plans.
• To ensure the health, wellbeing and safety of vulnerable adults, young people and children in line with Safeguarding regulations. Play an active role in working flexibly to support the service as and when necessary.

Who we're looking for?

• A working knowledge of legislation in regards to delivering support to vulnerable people.
• Experience of working within a busy support environment.
• Experience of keeping accurate and compliant records.
• Experience of working with Microsoft applications.
• The ability to work both autonomously and as part of a team.
• Accountable.
• Reliable and punctual.
• Trustworthy
• Ability to maintain confidentiality

The benefits

• 34 days annual leave, plus the option to purchase up to 5 additional days
• A day off for your birthday
• 4 days off when you move home
• Life assurance (3 x salary)
• Employee Assistance programme & wellbeing programme
• Flexible Working options
• Learning & Development opportunities

Disability and Equal Opportunity

As a Disability Confident Committed Employer, we have committed to:

• ensure our recruitment process is inclusive and accessible
• communicating and promoting vacancies
• offering an interview to disabled people
• anticipating and providing reasonable adjustments as required
• supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
• at least one activity that will make a difference for disabled people