Lead Spa Front Desk & Guest Experience

Posted 16 days 8 hours ago by Relais & Châteaux

Permanent
Full Time
Other
Not Specified, Ireland
Job Description

Cashel Palace in Ireland is seeking a Lead Spa Host to manage the Spa Reception and Spa Attendant teams, ensuring a seamless, five-star guest journey from arrival through departure. You will model warmth, confidence and personalised service, setting the standard for front-of-house excellence.

In this pivotal role you'll oversee team deployment, bookings, payments and handovers, resolve guest requests with discretion, and collaborate with Therapists and other hotel departments to deliver a