Lead Site Reliability Engineer Stratford-upon-Avon

•Senior technical expert in Monitoring & Observability
•Hands-on role with responsibility for design, implementation, and optimisation of monitoring solutions
•Hybrid role with 80% homeworking and 20% in Stratford-upon-Avon.

About the role

We're looking for a Lead Site Reliability Engineer to shape and drive our approach to monitoring and observability, helping us to deliver reliable, scalable solutions that underpin the performance of our critical services.

As part of the Monitoring Team within Infrastructure Products, you'll take a lead role in defining, building and maintaining observability tools, including Dynatrace, Grafana and InfluxDB, supporting everything from application performance to infrastructure monitoring.

You'll work across programmes such as our Data Centre Exit and the Bridge Programme, ensuring services are monitored effectively from day one. You'll partner closely with our architecture and engineering teams to design and implement solutions that are robust, future-proof and aligned to enterprise standards. You'll also contribute to tooling strategy, explore new capabilities, and support the evolution of automation and event-driven response across the platform.

Internally this role is known as Senior Technical Operations Engineer.

About you

You're an experienced observability specialist or site reliability engineer with the technical depth and critical thinking needed to lead by example. You understand how monitoring underpins availability and performance - and you know how to design, implement and scale effective solutions. You will also have:

•Strong hands-on experience with Dynatrace (highly desireable)
•Knowledge of Grafana, iNFLUXdb, ScienceLogic and event management tooling
•Experience with Azure and modern cloud-native observability approaches (essential)
•Confident working closely with architects on design and implementation - experience in this area is highly desirable
•Comfortable influencing architecture, engineering and stakeholders to embed monitoring best practice

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

• Annual bonus (up to 25% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Private medical insurance + options to add family members
• Access to savings at High Street brands, travel and supermarkets
• £20 contribution to a monthly gym membership - subject to T&Cs
• Health and wellbeing plan- cashback for dentist, opticians, physio and more
• Employee Volunteering - volunteerin the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance coverof 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.

Plus any additional annual leave accrued in line with our Service Loyalty Policy

Further Information

The recruiter for this vacancy is Emily Cumming

We are a leading provider of General Insurance and Financial Services. From our strong farming roots we've grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn't gone to our heads. We're proud to remain completely customer focused, down-to-earth and committed to the rural communities we've grown from.

Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we've been in business for over 110 years, we have big ambitions for the future. And that's why we're looking for talented people to join our growing organisation. Talented people like you.