Lead Site Reliability Engineer Stratford-upon-Avon

Salary: Up to £80,000 + 25% annual bonus + PMI + benefits package

About the role

We're looking for a Lead Site Reliability Engineer to shape and drive our approach to monitoring and observability, helping us to deliver reliable, scalable solutions that underpin the performance of our critical services.

As part of the Monitoring Team within Infrastructure Products, you'll take a lead role in defining, building, and maintaining observability tools, including Dynatrace, Grafana, and InfluxDB, supporting everything from application performance to infrastructure monitoring.

You'll work across programmes such as our Data Centre Exit and the Bridge Programme, ensuring services are monitored effectively from day one. You'll partner closely with our architecture and engineering teams to design and implement solutions that are robust, future-proof, and aligned to enterprise standards. You'll also contribute to tooling strategy, explore new capabilities, and support the evolution of automation and event-driven response across the platform.

Internally, this role is known as Senior Technical Operations Engineer.

About you

You're an experienced observability specialist or site reliability engineer with the technical depth and critical thinking needed to lead by example. You understand how monitoring underpins availability and performance - and you know how to design, implement, and scale effective solutions. You will also have:

• Strong hands-on experience with Dynatrace (essential)
• Knowledge of Grafana, InfluxDB, ScienceLogic, and event management tooling
• Experience with Azure and modern cloud-native observability approaches (essential)
• Confident working closely with architects on design and implementation - experience in this area is highly desirable
• Comfortable influencing architecture, engineering, and stakeholders to embed monitoring best practices

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that come from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognize that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work, and Women in Finance Charter signatory, and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

• Up to £80,000 + 25% annual bonus + PMI + benefits package
• Annual bonus (up to 25% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Private medical insurance + options to add family members
• Access to savings at High Street brands, travel, and supermarkets
• £20 contribution to a monthly gym membership - subject to T&Cs
• Health and wellbeing plan - cashback for dentist, opticians, physio, and more
• Employee Volunteering - volunteering in the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance cover of 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.

Working at NFU Mutual

We're one of the UK's leading general insurance and financial services companies. For over 110 years, we've put our customers at the heart of everything we do. Our people are just as important to us.

We pride ourselves on being "a great place to work," and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only insurer to feature in the LinkedIn Top 15 Companies 2025 list of 'Best midsize employers to grow your career in the UK,' the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognized as a certified UK Top Employer by the Top Employers Institute in 2023, 2024, and 2025.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognize and reward their contributions. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

We are a leading provider of General Insurance and Financial Services. From our strong farming roots, we've grown to become a UK-wide organization, turning over £1 billion annually. Yet, success hasn't gone to our heads. We're proud to remain completely customer-focused, down-to-earth, and committed to the rural communities we've grown from.

Our ethos-trust, respect, and personal service-lies at the heart of all we do and has helped us build an enviable reputation for exceptional member loyalty. Though we've been in business for over 110 years, we have big ambitions for the future. And that's why we're looking for talented people to join our growing organization. Talented people like you.