Lead, Service Management - Payments & Resilience

Posted 3 hours 4 minutes ago by Barclays

Permanent

Full Time

Other

Cheshire, Knutsford, United Kingdom, WA160

Job Description

Barclays is seeking an experienced Service Management Lead based in Knutsford to manage run-the-bank service ownership across critical payments platforms. The successful candidate will oversee incident, problem, and change management, driving resilience and operational stability.

The role requires strong stakeholder management and a strategic mindset for service improvement. Expertise in tools like AppDynamics, ITRS, and ELK is highly valued.