Lead Service Designer: Hybrid, User-Centric Transformation

A local government council in Harrogate is seeking a Lead Service Designer to transform services and enhance user experiences. The role involves overseeing the design of complex services, collaborating with multidisciplinary teams, and championing service design methodologies. The successful candidate will have a background in service management and be skilled in stakeholder engagement. This position offers a hybrid work model and several employee benefits including financial wellness programs and discounts.