Lead Service Advisor: Customer Care & Upsell

Swansway Group is seeking a Senior Service Advisor in Crewe to lead the Service Advisor team, ensuring outstanding customer care and service efficiency. The role requires a minimum of 24 months experience in a dealership, along with flexibility and a focus on results. Responsibilities include managing workload, addressing customer inquiries, and upselling services. Benefits include flexible working patterns, increasing holidays, and a company pension scheme. Join a family atmosphere at Swansway and thrive in providing exceptional service.