Lead Product Analyst

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Job Reference: 23751
Band: E
Salary: Up to £80,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
Contract type: 12m FTC role
Location: Office Base is London / Salford / Newcastle / Glasgow (This is a hybrid role and the successful candidate will balance office working with home working)

We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

Job Introduction

The BBC has been serving audiences online for a quarter of a century. Across key products including iPlayer, Sounds, Bitesize, BBC News and BBC Sport, we entertain, educate and inform audiences in their millions every day.

Behind the scenes, we are making the shift from broadcasting at our audiences to a service shaped by them and designed around their wants and needs. We are creating personalised products and services that bring the right content to the right people at the right times - a personalised BBC. It will be our greatest leap since iPlayer, and that's why it is right at the top of our agenda.

Delivering it is going to require a fundamental reshaping of the BBC's culture and how we work. Product Analytics are at the forefront of understanding how our audiences interact with our brand, working to create richer, more personalised experiences that our audiences love.

As a Lead Product Analyst you will lead a diverse team of product analysts to produce insights that will drive digital product strategy across the BBC, working closely with colleagues and stakeholders across Product, Engineering, Data Science and more.

Interview Process

Two stage interview process.
- Virtual interview for short-listed candidates - approx. one hour of competency and values-based questions
- Presentation task

Main Responsibilities

Reporting to the Head of Product Analytics, you will:
• Be jointly responsible for defining and implementing Product Analytics' strategy, in collaboration with teams and leadership across Data, Engineering, Architecture and Product
• Grow and lead a diverse team of analysts to produce high quality, actionable insights, fostering an inclusive environment to ensure all individuals can be their authentic self and contribute to their full potential
• Provide expert leadership in analytical approaches
• Champion the power of data in decision making, leading the charge within the Product Group to leverage it to make decisions through experimentation and insight
• Lead on deep-dive analysis that will frame product strategy and product roadmap decisions by looking for opportunities to optimise audience experience and drive engagement
• Proactively shape and enable engagement and collaboration opportunities across the BBC, evangelising the use of data to guide strategy
• Lead in improving and shaping our data analysis capabilities through understanding and guiding Product Group's data needs, leading on projects which directly support company goals and improving our self-service functionality to facilitate data-led decision making everywhere

Are you the right candidate

Essential
• Experience leading and managing a team of data analysts, developing individuals and teams to achieve their full potential and driving value through data and insight
• Experience working in a fast-paced environment in order to deliver insights that can influence the direction of the business
• Great communication skills and the ability to translate technical information for non-technical audiences at all levels of the organisation
• Ability to think strategically and a passion for producing high-quality, accurate analytics deliverables
• Ability to build and maintain strong working relationships with colleagues and stakeholders across multiple disciplines, managing expectations of senior colleagues and navigating conflicting priorities and pressures
• High levels of logical thinking and problem solving skills
• A keen advocate for the role of data in driving business performance

Desirable
• Experience working in a digital product focused analytical role in a customer-centric organisation
• Familiarity with agile or other rapid application development methods
• Understanding of data pipelines and/or data modelling
• Experience with Data Science & Machine learning
• Understanding of how digital products use experimentation and experience with A/B testing
• Knowledge of R or Python

About the BBC

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here .

Disclaimer

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

Information at a Glance This is your BBC

At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain.

Find out more about the BBC Life at BBC

Here you will benefit from:

• Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pensionscheme and discounted dental, health care and gym.
• Excellent career and professional development.
• Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer.
• A values-based organisation where the way we do things is important as what we do.

Benefits may vary if you are joining on an FTC basis.

Learn more about life at the BBC and our values in our candidate pack.

Candidate pack You belong

We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential.

We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Find out more about diversity, inclusion and belonging in our strategy below.

Diversity, inclusion & belonging strategy Disability confident

We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss:

BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: , registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.