Lead, Platform Foundations & AI-Powered Ops

Posted 12 days 20 hours ago by Genesys Cloud Services, Inc.

Permanent

Full Time

Other

Not Specified, Ireland

Job Description

Genesys Cloud Services, Inc. is seeking a Principal Product Manager to lead the evolution of platform operations. This role focuses on enhancing self-service experiences and driving AI-powered operational guidance.

The ideal candidate will have over 8 years of experience in product management for enterprise SaaS platforms, a strong technical background, and excellent communication skills. Join us to transform customer experiences through innovation and empathy.