Lead Engineer
Posted 9 days ago by Eastmen Human Resources B.V.
Our Commercial Property Maintenance team is looking for an experienced, client facing Lead Engineer with an electrical bias to based on a prestigious building in Mayfair
You'll:
Manage client and building users expectations and to aim for consistently high levels of customer satisfaction & Management of client relationship on a daily basis.
Manage agreed KPI and SLA's, ensuring best use of all resources to ensure targets are met
Be responsible for quality control of sub contractors work by utilising spot checks, audits and review of safety paperwork.
Ensure that CAFM systems and site records are up to date at all times reporting jobs to the helpdesk and in line with Helpdesk requirements.
Coordinate and take responsibility for all planned and reactive maintenance delivered by the engineering team for all equipment, plant, services and systems.
We're looking for:
Experience in a similar role
Knowledge or previous experience of mobile technology for management of tasks.
Ability to manage and prioritise a demanding and varying workload.
Previous experience in a role where your duties included: Issuing planned and reactive works, client liaison & meeting with sub-contractors.
Ability to communicate both verbally and in writing with all levels of employee, customer and client.