Lead Customer Service Advisor - Auto Collision Repair

FMG Repair Services is seeking a Lead Customer Service Advisor in Cambridge. You will liaise between customers, the bodyshop, and third parties to ensure an excellent customer experience, coordinating job cards and progress reports while managing courtesy cars and payments. A fast-paced, customer-facing background in automotive settings is essential.

The role requires strong IT literacy, teamwork, and a proactive sales mindset, with a UK Driving Licence being an essential requirement.