Lead CRM Architect: Agentic AI & Transformation

Quadient is seeking a Lead Solution Architect for the CRM Domain & Agentic AI to shape its Customer Experience architecture and roadmap. You will own end-to-end CRM designs, drive platform evolution from Salesforce to Dynamics, and set governance for scalable, secure solutions in a complex enterprise environment.

You will collaborate with business and IT leaders to translate journeys into architecture requirements and explore AI-enabled opportunities to enhance customer engagement and processes.