Lead Business Analyst/Product Owner (DevOps)

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.

On behalf of Tesco IMS, AMS are now looking for a Lead Business Analyst/Product Owner for a 6 Month contract based Remotely.

Tesco IMS deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for. And that means they always work with heart. Whether they're helping their customers or looking after their people, you'll find there's a warmth and friendliness to everything they do.

The Role & Responsibilities:

We are looking for a highly skilled Lead Business Analyst /Product Owner to lead the design, development, and delivery of API solutions that enable seamless integration across our digital ecosystem. This hybrid role combines strategic product ownership with hands-on business analysis to ensure our API platform meets business needs, enhances interoperability, and supports scalable growth.

Responsibilties:

• Define and own the API product backlog, aligning with business objectives and technology strategy.
• Prioritize features and enhancements based on business value, feasibility, and stakeholder input.
• Act as the voice of the customer for API consumers, ensuring usability and developer experience.
• Gather, analyze, and document functional and non-functional requirements for API development.
• Collaborate with architects and engineering teams to design API specifications, JSON, XML, Postman testing will be helpful (REST, SOAP, etc.).
• Create detailed user stories, acceptance criteria, and API contracts for development teams.
• Ensure compliance with security, performance, and governance standards.
• Strong experience in JIRA, API Data Dictionary management, Confluence and SharePoint

Agile & Scrum Responsibilities:

• Manage and Participate in Scrum ceremonies:
• Sprint Planning - Define priorities and clarify backlog items.
• Daily Stand-ups - Provide updates and unblock development teams.
• Sprint Reviews - Demonstrate completed API features and gather feedback.
• Retrospectives - Collaborate on process improvements.
• Maintain a refined backlog and ensure stories are ready for development.
• Serve as the bridge between Product Manager, business stakeholders and Scrum team, ensuring alignment and transparency.

Delivery & Quality:

• Work closely with Scrum teams to ensure timely delivery of API features.
• Validate API functionality through testing and documentation reviews.
• Monitor API adoption and performance, driving continuous improvement.

Key Accountabilities, Skills & Experience:

• Proven experience as a Product Owner or Lead Business Analyst in API-focused projects.
• Strong understanding of API design principles, RESTful services, JSON, OAuth, and API life cycle management.
• Familiarity with API management platforms (eg, Apigee, Kong, MuleSoft).
• Excellent stakeholder engagement, communication, and documentation skills.
• Experience working in Agile/Scrum environments, including leading or facilitating ceremonies.
• Ability to bridge business needs and technical implementation effectively.

Preferred Qualifications:

• Knowledge of microservices architecture and cloud platforms (AWS, Azure, GCP).
• Experience with developer portals and API monetization strategies.
• Certification in Product Ownership (CSPO) or Business Analysis (CBAP).
• Familiarity with Scrum Master responsibilities is a plus

Why Tesco Insurance and Money Services?

Seeing your impact all around you: there's no better feeling.

Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day.

We deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for.

Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome.

Next Steps:

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.

Our client will only accept workers operating via an Umbrella or PAYE engagement model.

Please note that for the duration of this assignment you will be working as an external resource engaged by AMS.