Lead Application Operations Engineer

Lead Application Operations Engineer

We're looking for an exceptional Lead Application Operations Engineer to help us make a difference to our planet.

This is a full time (37 hrs per week) role based in the National Capability Technology's Operational Suite team. Hybrid working is an option, and we also consider applicants who want to work a minimum of 30 hrs per week or who intend to work a jobshare.

Working Conditions

As part of the 24/7/365 Operational Suite services you may be required to participate in an on call roster.

We work in a dynamic, life changing environment where operational excellence supports weather forecasting, climate prediction and critical decision making for individuals, industry and government.

Key Responsibilities

• Lead and develop the team, providing line management and fostering a culture of knowledge sharing, coaching and mentorship.
• Plan, direct and prioritise team activities to support operational service delivery.
• Ensure services meet or exceed SLA/OLA requirements in a cost effective manner.
• Drive continuous improvement of service delivery, working with stakeholders to deliver better outcomes.
• Manage high impact, complex changes, lead incident investigations and resolution, and implement preventive measures.

Key Benefits

Salary up to £65,569 per annum, in addition to the following:

• Outstanding Civil Service pension (average employer contribution 28. bonne%)
• Recruitment Retention Allowance (RRA) - £5,300 per annum (management period: Apr 2024 - Mar 2026)
• Annual leave: 27.5 days (plus bank holidays) rising to 32.5 days after five years; option to buy or sell up to _INFO days per year.
• Opportunity to join the Alpha Pension scheme, part of the Civil Service pension arrangements.
• Flexible working arrangements, family friendly schemes, generous sickness pay, and support for volunteering.

Essential Criteria, Skills and Experience

• Demonstrable track record of managing operational systems in support and development environments.
• Understanding of ITIL or equivalent processes to ensure excellent service delivery.
• Ability to work independently under broad direction, set milestones and delegate assignments.
• Experience in leadership, planning and organising cross 등이.
• Proven communication skills at both technical and business levels with other departments, teams, customers and suppliers.
• Strong analytical capability to guide and mentor the team through complex technical challenges.

How to Apply

Click Apply to begin your application. Please complete your career history and provide evidence against each of the essential criteria in the supporting statement questionnaire. We recommend using the CARL (Context, Action, Result, Learning) or STAR methods to present your experience.

Closing date: 19/01/2026 at 23:59. Interview stage will commence from 09/02/2026.

verbetering> Using AI in Your Application homepage>

We welcome applications that use AI tools for drafting or refining, provided they accurately reflect your own skills and experience. All hiring decisions are made by people, not AI.

Equal Opportunities Statement

We are an equal opportunities employer. We welcome applications from all protected characteristics. Recruitment is based on merit, fairness and an open competition model in line with the Civil Service Code.

Eligibility and Security Clearance

We can only accept applications from those eligible to live and work in the UK. You must have resided in the UK for at least 3 of the last 5 years (with 2 years immediately preceding the application) and achieve full security clearance within the first 6 months.

Contact

For questions or support, please contact