Launch Readiness Program Manager, Retail Contact Center

Omaze is looking for a Readiness Program Manager to oversee the contact centre readiness for product launches. The successful candidate will have strong project management skills and at least 4 years of experience in a retail or customer support environment. Responsibilities include strategic planning, operational execution, and leading cross-functional teams to ensure a seamless launch experience. Excellent analytical and communication skills are required, along with proficiency in business tools like Excel and SAP. This role is based in Cork, Ireland.