Launch Learning Coordinator, EU Launch Learning Team
Posted 7 hours 58 minutes ago by Amazon
Job ID: Amazon UK Services Ltd. - A10
Launch Learning Coordinator is responsible for setting standards and processes for launching sites, tracking metrics and reporting as well as tool development.
This role is office based; however, coordinators will travel approximately 20% to support local FCs during launch.
The Launch Learning Coordinator is going to support one or more of the team's programs (Manager and TL, PMO, Indirect Roles, L&D Readiness).
Key job responsibilities
• Design, develop, and implement reporting tools and analytics to support the launch learning team
• Consolidate and analyze data from various stakeholders for comprehensive reporting
• Maintain and update metrics and reporting tools (Including Quicksight)
• Manage administrative project tasks and support launch improvement initiatives
• Develop, implement, and evaluate training programs, including orientation and adherence monitoring
• Create presentations and personalized training plans
• Coordinate Day 1 onboarding processes
• Actively pursue professional development opportunities
• Demonstrate problem-solving skills and serve as a resource for issue resolution
• Effectively manage multiple priorities and tasks
• Document and analyze lessons learned for continuous improvement
• Provide on-site support through business travels to new builds, REI, and 3PL locations
• Test L&D tools and systems on-site
• Identify, resolve, and/or escalate project roadblocks to appropriate stakeholders
• Track and report on hiring metrics and training progression status
• Facilitate and coordinate interdepartmental stakeholder communications and meetings
About the team
- Advanced proficiency in English in both written and verbal communication (C1 Common European Framework of Reference, CEFR)
- Relevant experience working with data analytics and using these metrics to identify problems
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
- Relevant experience working with data analytics and using these metrics to identify problems.
- SQL basics.
- Experience with remote collaboration.
- Strong organizational skills.• Proficient in macros and VBA, PBI.
- Good knowledge of FC processes a plus.
- Ability to build scalable performance dashboards including numerous KPIs.
- Ability to learn new tools, languages, processes easily.
- Familiar with hypothesis driven approach for problem solving and scoping exercises.
- Any other programming language.
- Experience with working on EU level projects.
- Knowledge of the different systems the learning teams use: Umbrella platform, Cross-training tool, L&D metrics dashboard.
- Job schedule flexibility (i.e.: willing to cover rotational and/or seasonal late shift/weekend) .
- Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.
- Desire to thrive in a dynamic, growing environment.
- Previous experience in launch participation.
- Experience of working in an international large scale distribution, manufacturing or production environment, preferably having had responsibility for (hard skills) training activities - delivering trainings/ information to peers and other employees.
- Experience with hosting effective online meetings.
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.