Last-Mile Delivery Liaison - Customer Solutions

Amazon UK Services Ltd. is seeking a Delivery Station Liaison Agent to contact customers and ensure that missed deliveries are resolved promptly. You'll place outbound calls, investigate delivery issues with partners, and keep records of customer queries to drive improvements.

You'll work at a last-mile delivery site, coordinating with warehouse staff, delivery partners and customers to reschedule deliveries or resolve issues, delivering a great customer experience daily.