L1 NOC Technician - End-User IT Support Pro

A leading Managed Service Provider is seeking an Off-Site Brite L1 Technician in Rochester, England. This role involves managing IT support tickets, ensuring high customer satisfaction, and troubleshooting hardware and software issues. Candidates should possess a Bachelor's degree in Computer Science or a related field along with relevant certifications. The position offers a salary range of $45,000-$55,000 and requires excellent communication and project management skills.